Shipping Terms
Delivery Service and Time:
After the order is confirmed, we will deliver it to the customer within 3 working days.
Shipping:
Shipping costs are calculated based on the weight, size and destination of the order. At checkout, the system will display the applicable shipping cost information. International shipping costs may vary depending on the destination, and we will provide an accurate shipping cost estimate before checkout.
Delivery Range:
Our delivery service covers most global areas, including major cities and remote areas. For some remote areas or specific countries, additional delivery time may be required. If your address is not within our delivery range, we will contact you after the order is confirmed to provide possible solutions.
Tracking Order:
All orders will be provided with a tracking number after shipment. You can track the delivery progress of the order by logging into your account on our website or through the link provided in the confirmation email.
Returns and Damage:
If the goods you received are damaged during transportation or have any quality problems, please contact our customer service team within 30 days after signing for the goods. We will process your return request as soon as possible and arrange for a replacement or refund.